TABLE OF CONTENTS
Section I - Information Collected About You
Information Collected by 21st Century Food Services Inc.
Registration & Member Profile
Emails & Newsletters
Surveys or Contests
Non-personally Identifiable Information
Emails to 21st Century Food
Section II - Disclosure of Your Information
Disclosure to 21st Century Food Affiliates
Disclosure to Third Parties Generally
Disclosure to Outside Contractors
Disclosure to or by Co-branded Channel Partners
Disclosure to Linked Sites
Section III – How 21st Century Food Handles Security
Section IV - Your Privacy Choicesa
Section VI - Contact Us with Privacy-related Questions
INFORMATION COLLECTED ABOUT YOU
A. Information Collected by 21st Century Food
1. In General.
21st Century Food collects two kinds of information: (1) Personally identifiable information ("Personal Information") voluntarily provided by visitors through optional registration or other methods and (2) non-personally identifiable information routinely gathered as visitors navigate through our Website.
2. Personal Information.
You are free to visit and use our Website without providing any Personal Information. However, 21st Century Food offers services on our Website that require registration and/or submission of Personal Information. In order to register or otherwise take advantage of the products and personalized services that we offer on our Website, you will have to provide Personal Information. The Personal Information we might request from you may include your name, address, phone number, email address and, if you are making a purchase of goods or services, your billing and credit card information. Providing 21st.
By way of example only, some situations in which we may request Personal Information include: when you register to become a Member of our Website and/or when you update your Member Profile on our Website; when you register to receive our informational Newsletter(s); when you purchase a product or service from our Website; when you enter a contest or promotion on our Website; when you participate in a survey on our Website. The ways in which we collect Personal Information are described in more details below.
In some cases, we must share your Personal Information in order to fulfill your request(s). For example, we may use third party credit card processing companies and shipping fulfillment companies to fulfill your order. Additionally, from time to time we offer products or services on our Websites that are provided by a third party. Also, sometimes we offer contests and sweepstakes with another party. If you do not wish for us to share your Personal Information in this manner, please do not place orders on our Website or participate in contests or sweepstakes. Century Food with your Personal Information is strictly voluntary.
Registration & Member Profile.
In order to obtain access to certain products, services, and/or content available on our Website, you must complete a registration form. Our Registration Form and Member Profile pages request that you submit the following information: your name, a selected username and password, email address, mailing address, zip code, phone number, gender, height, weight, age, credit card information (if you are making a purchase of goods or services), desired weight, and other diet, health, or lifestyle-related information to help us design and personalize your nutritional program. We use the Personal Information you provide through registration to recommend and customize meal plans; bill you and conduct other billing and account activity; and respond to any questions that you submit. From time to time we might need to update you about your account, contact you regarding a billing question, notify you about changes to our services, or otherwise send you service-related announcements. For example, if a service to which you have subscribed is temporarily suspended for maintenance; we might send you an email to notify you of the service suspension. Or, we may need to contact you with respect to a billing matter. You will not be able to unsubscribe from these transactional emails. You will be permitted to unsubscribe from all other emails that are not transactional in nature.
In those circumstances, we will use your Personal Information to contact to you. By registering for our services, you consent to 21st Century Food contacting you about your account. Based upon the Personal Information you provide us, we will send you a welcoming email to verify your username and password. We will also call you at the telephone number that you provide in your registration to welcome you to 21st Century Food. From time to time we may call you to check in on your progress and offer non-sales related mentoring assistance. If you do you not wish 21st Century Food to contact you regarding your account or your progress, please do not register on our Website. You are of course free to unsubscribe to any other emails that you receive from us.
Emails & Newsletters
You may register to receive email newsletters and promotions from 21st Century Food by Registering at our website. To receive emails and newsletters from 21st Century Food you must provide your email address. 21st Century Food also offers a "Refer a Friend" feature that enables you to send articles and other content to your friends. When you use 21st.
Surveys or Contests
From time-to-time we may provide you the opportunity to participate in contests, promotions or surveys on or through our Website. If you participate, we will request certain Personal Information from you. Participation in these contests, promotions, or surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name, email, and/or shipping address), and demographic information (such as zip code).
Sometimes we may offer these contests or surveys together with another party, or we may use a third party service provider to help us conduct the promotion. In order to administer the promotion and/or provide the winner(s) with a prize, we may need to share your Personal Information with a third party who is helping us conduct the promotion or co-sponsoring the promotion with us. We will notify you within the Official Rules of promotions if another party is co-sponsoring the promotion with us. If we are using a third party service provider, the third party service provider will be prohibited from using your Personal Information for any other purpose.
A member of the 21st Century Food editorial team may contact members via email, telephone or postal mail for potential interviews and feature stories. Testimonials and Success Stories are effective tools in communicating the impact of personalized meal plans and other programs available from 21st Century Food. Participation in editorial or interview requests is strictly voluntary and you are free to refuse to participate. If you do choose to participate, however, you should be aware that we may use your name, likeness, statements, quotes, and other Personal Information.
3. Non-personally Identifiable Information
You may use our Website without registering or submitting any Personal Information. In that case, the only information we will collect from you is general, aggregated, demographic, or other non-personal information.
Your browser may be set to reject all cookies. Most browsers offer instructions on how to reset the browser to reject cookies in the "Help" section of the toolbar. If you reject our cookie(s), you will be restricted to certain free areas of our Website and will be unable to access areas of the Website available to paid members. Century Food "Tell a Friend" feature, we do not store your friend's email address. We use your friend's email address only for the purpose of sending your friend the article or content you requested and for no other purpose, unless otherwise disclosed to you at the time you send the email.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information (which does not identify individual users) to analyze trends, to administer the Website, and to identify and solve hardware and software problems as they arise. We may link this automatically-collected data to your Personal Information for the purpose of determining your interests and to offer you goods or services that we believe may be of interest to you.
4. Tracking and Merging Information from Other Sources.
We perform this tracking and merging to assist us in evaluating and improving our Website, products, and services; to determine your preferences so that we can tailor our Website, products, and services to your needs; to provide you with targeted marketing offers that we think may be of interest to you; and/or to study nutritional, weight loss, behavioral and fitness questions in general.
We are committed to protecting the privacy of children. This Website is not designed for, nor is it intended to attract, children under the age of 18. We do not knowingly collect Personal Information directly from any person under the age of 18, and if we do inadvertently collect information from a person under the age of 18, we delete it as soon as we discover it.
C. Emails to 21st Century Food
DISCLOSURE OF YOUR INFORMATION
In some circumstances, we must disclose your Personal Information to third parties who help us administer our Website or our services. These third parties are required to keep your information confidential and do not use your information for any purpose other than the purpose under which your information was collected.
We may also release Personal Information to third parties: (1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena, court order, or legal process; or (2) in special cases, such as a physical threat to you or others, or to protect the rights and/or property of 21st Century Food. Additionally, in the unlikely event that the entirety of our business is sold, liquidated, merged, or transferred to a third party, we may transfer all personal and non-personal information to the party purchasing or merging with us.
A. Disclosure to 21st Century Food Affiliates
B. Disclosure to Third Parties Generally
Occasionally we may invite you to be contacted by third parties whose goods or services may be of interest to you. We will only share your Personal Information with these third parties if you grant us permission to do so. If you opt-in to such sharing, we may also share your Personal Information with licensors of certain diet, nutrition, and/or health-related programs offered on or through our Website.
We may provide third parties with non-personal information about you that does not allow you to be identified or contacted, including where such information is combined with similar information of other users of our Website. For example, we provide our advertisers and other third parties with aggregate, non-personal information about our Website users, including the number of unique users who visit our Website, the demographic breakdown of the registered users of our Website, or the activities that visitors to our Website engage in while on our Website.
C. Disclosure to Outside Contractors
We may employ independent contractors, vendors and suppliers (collectively, "Outside Contractors") to provide specific services and products related to our Website, including but not limited to maintaining an email suppression list as required by state and/or federal law; hosting and maintaining our chat rooms; providing credit card processing and shipping fulfillment; fraud screening; testing and implementation of special services such as those for contacting members to offer personal, one-on-one, nutritional and member support to help members to reach their goals; and developing applications for our Website and email services. These Outside Contractors may sometimes have limited access to information collected on our Website, including your Personal Information, in the course of providing products or services to us. Access to your Personal Information by these Outside Contractors is limited to the information reasonably necessary in order for the Outside Contractors to perform their limited function for us.
E. Disclosure to or by Co-branded Channel Partners
F. Other Disclosures
HOW 21st Century Food HANDLES SECURITY
The security of your Personal Information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). To learn more about SSL, follow this link www.verisign.com.
We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
YOUR PRIVACY CHOICES
Except as otherwise stated herein, users of our Website are notified when Personal Information is being collected by third parties on our Website.
Please know too that you may always choose not to provide information, though it might be needed to take advantage of offers or Website features.
UPDATING YOUR PERSONAL INFORMATION AND CONTACTING 21st
You should be aware that it is not technologically possible to remove each and every record of the information you have provided to 21st Century Food from our servers. The need to back-up our systems to protect information from inadvertent loss means that a copy of your Personal Information may exist in a non-erasable form that will be difficult or impossible for us to locate. Nevertheless, we promise that upon receiving your request, all Personal Information stored in the databases we actively use for research and daily business activities, and other readily searchable media, will be disabled.
CONTACT US WITH PRIVACY-RELATED QUESTIONS
Send an email to:
Or, send a letter to:
21st Century Food Services Inc.
9436 Chemin del la Cote De Liesse
H8T-1A1, Lachine, Quebec
Or, send a fax to:
Attn: Privacy / Legal
Effective Date: This policy was last updated on Aug 01, 2007.
TERMS & CONDITIONS
You represent having the skills and means necessary to access and use this site, and having checked that the computer configuration used is virus-free and in good working order.
This site is accessible twenty-four hours a day, seven days a week , to the exception of force majeure events, computer difficulties, difficulties linked to the structure of the communication networks or technical difficulties.
For maintenance reasons, 21ST CENTURY FOOD SERVICES INC.. may interrupt the site and shall do its best to inform you beforehand.
COPYRIGHT - INTELLECTUAL PROPERTY
The contents (notably data, soundtracks, information, illustrations, logos, brands, etc.) which appear or are available on this site are protected by copyright and other intellectual property rights and are the exclusive property of their respective publishers. No part of the contents of this site in general, even if it belongs to a third party, may be copied, reproduced, represented, adapted, altered, modified or circulated fully or partially by any means whatsoever, with the exception of a single copy, stored on a single computer and reserved exclusively for the private use of the copier.
CANCELLATION / FINAL SALE
Any sale canceled during the week of said sale is subject to being charged and is in no way to be reimbursed monetarily or with Century Dollar credits. Any sale canceled prior to the week of said sale, will be reimbursed with Century Dollar credits. All sales are final.
In cases of multi unit buildings, access must be granted by purchaser to the company by arrangements agreed upon by both parties. In no way is 21ST CENTURY FOOD SERVICES INC. responsible for any damages incurred in or on the building during delivery times, nor theft of purchaser's cooler bag.
You undertake the full responsibility and value of the cooler bag(s). If service is terminated for any reason, the cooler bag(s) must be returned to the 21ST CENTURY FOOD SERVICES INC. within 30 days of the date of termination. You agree that 21ST CENTURY FOOD SERVICES INC. reserves the right to charge your credit card $50.00 per bag if the cooler bag(s) have not been returned within the 30 day time period.